FAQs

This page is designed to help you navigate your programs when you run in to trouble – if you cannot find a solution below, please complete the contact form below and we’ll help you resolve your issue as quickly as possible.

All of your content is available from your ‘My Account’ page.

  1. Please check the email address you purchased your new program with – is it the same email address you logged in with?
  2. Try logging out of InsideOutStyleMember, then logging back in again. This should refresh your browser and show you your new content.

You can update your contact details via the ‘Update Profile‘ page.

Click ‘My Account’ in the top (purple) menu.

Go to ‘Change Password’.

Type your new password into the field twice and press ‘Change Password’.

As your username is your email address, you will be unable to do this yourself.

Please email kate@insideoutstyleblog.com with your current email address, and the new email address you wish to change it to.

No, you do not need to be in any of the  Facebook groups associated to our Programs. You are given all the tools you need to successfully complete the program with or without joining a Facebook group.

Simply visit the Facebook group applicable to you (you can find a link to them via link in the top of your sidebar of any of your program pages), and request to be added to the group.

Please note:

  • If your Facebook name is different to the name you have joined Inside Out Style Member with, please email imogen@insideoutstyleblog.com.au – so she knows to accept your request to join the Facebook group.
  • You must also be using a Facebook account under your name (ie., you will not be permitted into the group using your Partner, Husband, or other account).

All 7 Steps to Style members can purchase their full colour swatch from the Swatch Shop. You must be logged in, and paid up to Step 3 (for users with payment plans) to access this page.

Please refer to Step 3 of your 7 Steps to Style Program for instructions on how to request your Signature Colours.

If you have revoked permission for Inside Out Style Blog (or Academy of Personal Image or 16 Steps to Style) to use your personal data, your username, password and past product and program history will be erased from our system. As a result, you will no longer be able to access any of your wonderful style programs or any free downloads.

If you would like to regain access to any of your Inside Out Style, Academy of Professional Image or 16 Style Types Products or Programs, you will need to:

Purchase this FREE product, to reactivate your details on our system (at present your details have been completely anonymized and we cannot change this manually).

Then login to your desired program anytime you like!

Completing the above will NOT subscribe you to any marketing list – we heard you loud and clear, and understand you do not wish for us to contact you with any marketing emails.

If you’ve tried the above steps, or if you are having any other issues, please get in touch with us to let us know, we’ll help sort it out with you as quickly as possible!