FAQs

This page is designed to help you navigate your programs when you run in to trouble – if you cannot find a solution below, please complete the contact form below and we’ll help you resolve your issue as quickly as possible.

To login and find your content, you will need to login to the Inside Out Style Member website.

Once you are logged in, your content will be available.

If you can’t access your new content, please contact us here.

You can update your personal details via the ‘My Account’ tab once you are logged into the Inside Out Style Member website.

If you are already logged into the Inside Out Style Member website, you can change your password by navigating to the ‘My Account’ tab and then selecting ‘Account details’.

From here you can change your password details. Remember to click on ‘Save Changes’ once your password details have changed.

 

If you are NOT logged in

If you are not logged in the Inside Out Style Member website, just click on the ‘Forgot Password’ from the login page to request a new password.

As your username is your email address, you will be unable to do this yourself.

Please get in touch and let us know via the ‘Contact’ tab of this site and provide your current email address, and the new email address you wish to change it to.

No, you do not need to be in any of the Community Groups associated with our Programs if you choose not to. However it is encouraged as you will be able to engage with like-minded women who will support you on your style journey.

You are given all the tools you need to successfully complete the program with or without participating in any of our Community Groups.

Once you have purchased either program, whether that be Evolve Your Style or 7 Steps to Style or even both, you will be able to join the Facebook groups.

It is a private community of like-minded women who will support you on your style journey.

To join the Evolve Your Style Facebook group, please click here.

To join the 7 Steps to Style Facebook group, please click here.

All 7 Steps to Style members can purchase their full colour swatch from the Swatch Shop. You must be logged in, and paid up to Step 3 (for users with payment plans) to access this page.

Please refer to Step 3 of your 7 Steps to Style Program for instructions on how to request your Signature Colours.

  1. Ensure you are logged in.
  2. Go to My Account -> My Subscription
  3. Scroll Down to your ‘Related Orders’.
  4. Select the PAY button, next to the unpaid payment.
  5. Update/Add your details to the checkout form. Press ‘Renew Subscription’.
  6. Done!

If you have revoked permission for Inside Out Style (or Academy of Personal Image or 16 Steps to Style) to use your personal data, your username, password and past product and program history will be erased from our system. As a result, you will no longer be able to access any of your wonderful style programs or any free downloads.

If you would like to regain access to any of your Inside Out Style, Academy of Professional Image or 16 Style Types Products or Programs, you will need to complete this form for us to manually reset your account and program access.

    If you’ve tried the above steps, or if you are having any other issues, please get in touch with us via the ‘How can we Help? chat box in the bottom right of your screen. We’ll help sort it out with you as quickly as possible!