This page is designed to help you navigate your programs when you run in to trouble – if you cannot find a solution below, please complete the contact form below and we’ll help you resolve your issue as quickly as possible.
To login and find your content, you will need to download the Inside Out Style App. You can download the Inside Out Style App from your apple store, google store or onto your computer or laptop. If you are an existing Inside Out Style member you will need to login using the email address you used during your purchase from the Inside Out Style Member website.
If it is the first time logging in, you will need to RESET YOUR PASSWORD.
Follow the instructions on how to login here.
Once you are logged in, your content will be available. There are four tabs you can navigate through which will have content available to you:
- Discover – this tab is the home page which lists all the programs and masterclasses.
- Learn – this tab is where you will see the list of programs and masterclasses that you have purchased and have access to from our Inside Out Style Member website.
- Community – the community tab is where can engage and communicate with like-minded women who will support you along your style journey. This tab will automatically appear for all your active programs or masterclasses purchased.
- Profile – this tab is where you can edit your account and notification preferences.
- Please check the email address you purchased your new program with on the Inside Out Style Member website – is it the same email address you logged in with to the Inside Out Style App (whether it has been downloaded from your apple store, google store or onto your computer or laptop)?
- If it is your first time logging in, you need to RESET YOUR PASSWORD by clicking ‘Forgot your Password’… Check your Inbox and spam folders and follow the steps on how to change your password. Then login with your details and explore the App!
Instructions on how to download the Inside Out Style App and how to set up your account can be found here. Once you are logged in, you will be able to view your content and explore the four tabs: Discover, Learn, Community and Profile.
You can update your contact details via the ‘Profile’ tab on your Inside Out Style App.
When you are already logged in to the Inside Out Style App.
If you are already logged into the Inside Out Style App, you can change your password by navigating to the ‘Profile’ tab.
Then select Account Settings > Change Password
If you are NOT logged in
If you are not logged in, just click on the ‘Forgot Password’ from the login page to request a new password.
As your username is your email address, you will be unable to do this yourself.
Please get in touch and let us know via the ‘Contact’ tab of this site and provide your current email address, and the new email address you wish to change it to.
No, you do not need to be in any of the Community Groups associated to our Programs if you choose not to. However it is encouraged as you will be able to engage with like-minded women who will support you on your style journey.
You are given all the tools you need to successfully complete the program with or without participating in any of our Community Groups.
Once you have downloaded the Inside Out Style App, the ‘Community’ tab will automatically appear for all your active programs or masterclasses purchased. It is a private community of like-minded women who will support you on your style journey.
Once you are logged in and want to start communicating with your fellow members, click on the ‘Community’ tab where you will see the communities you have access to including the channels. To send a Message or Reply to a Message please watch this video which walks you through the process.
All 7 Steps to Style members can purchase their full colour swatch from the Swatch Shop. You must be logged in, and paid up to Step 3 (for users with payment plans) to access this page.
Please refer to Step 3 of your 7 Steps to Style Program for instructions on how to request your Signature Colours.
- Ensure you are logged in.
- Go to My Account -> My Subscription
- Scroll Down to your ‘Related Orders’.
- Select the PAY button, next to the unpaid payment.
- Update/Add your details to the checkout form. Press ‘Renew Subscription’.
- Done!
If you have revoked permission for Inside Out Style Blog (or Academy of Personal Image or 16 Steps to Style) to use your personal data, your username, password and past product and program history will be erased from our system. As a result, you will no longer be able to access any of your wonderful style programs or any free downloads.
If you would like to regain access to any of your Inside Out Style, Academy of Professional Image or 16 Style Types Products or Programs, you will need to complete this form for us to manually reset your account and program access.
If you’ve tried the above steps, or if you are having any other issues, please get in touch with us via the ‘How can we Help? chat box in the bottom right of your screen. We’ll help sort it out with you as quickly as possible!